1500W Smoke Machine Stage Fog Machine Fo...

FAQ

Q:Who will pay for customs duty?
A:It is buyer who should pay customs duty.

Q:LED Lighting use of the plug and voltage, is consistent with the normal use of my country standards?
A:Yes, we will be in accordance with the standards of electrical appliances in your country, to send you to meet the requirements of the plug, EU Plug, US plug, AU plug, UK Plug and so on.

Q:What if I’m dissatisfied with the product?
A:So sorry to hear that. We guarantee you will be 100% satisfied with the quality of your product. If you’re unhappy with it, please contact our Customer Service who will be glad to help.
When contacting Customer Service Team, please give your order number, a short description and a photo of the problem, so we can prevent these problems in the future.

Q:May I get repair warranty?
A:We have one-year warranty in China, if you do not take the LED Lighting APART.

Q:How would you declare your product? How much tariff is declared?
A:We will declare LED Lighting according to our work experience.

Q:I want to customize the invoice?
A:Contact Customer Service Team, will help you.

Q:Can we customize Logo?
A:Yes we can. If you need to customize the Logo, please contact us.

Q: What can I do during the dispute?
A: Please contact our after-sales team. Please do not choose ‘Return goods & refund’ during dispute. We will do not provide any after-sales service if you choose it.