1.Anti-bacterial fabric-Tested by SGS, the fabric is proved to be effectively resist the bacteria and deodorization.
2.Loop & Hook fastener on neck-Easy to put on and off, perfect fit for your pet.
3.Adjustable on chest-Nylon cord on chest make it easy to adjust, just pull the cord to fit your dog’s body and fasten it.
4.Reflective logo-Ensure safety at night walk.
5.Extra pocket on top-To store accessories like poo bag.
About Return And Refund
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If you are not satisfied with your purchase, you can exchange the item.The buyer is responsible for all further shipping fees.
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If you encounter any situation, or any unsatisfactory situation, please do not open the dispute, please contact our customer service to explain the problem you have encountered, we will solve it.
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If the products have any problem,pls contact us within 24 hours after receipt.
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Please Note:Returned item has to be new and in original condition.
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Should returns be required.
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Contact us via message or email or trade manager.
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Provide as much detail as possible about the problem you are having.
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Return the item for the agreed exchange or refun.
About us
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Truelove pet is the most professional manufacturer of pet products for more than 10 years in China.
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Truelove brand has been an industry leading manufacture of pet behavior, containment and lifestyle products for more than 10 years,helping millions of people and pets.
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We can offer OEM service for your own design.
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We keep a large stock and small orders for our Truelove products are also welcomed.
About Shipping
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Delivery to worldwide.
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Ship Time:
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Monday to Friday – Shipped within 24 hours.
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Saturday to Sunday – Ship on monday.
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Other holidays are shipped on the first day of the working day(According to Chinese Time)
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Shipping method:
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Free shipping by AliExpress Standard Shipping or E-packet:usually 16-35days. (For package less than 2kgs)
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DHL,FEDEX,UPS,EMS,TNT: usually 5-10 workdays.
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We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countrie.
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If you have not received the item within the shipping time, please contact us, we will check it and reply you as soon as possible.Our goal is customer satisfaction!!!
About Feedback
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Once you have received your product, please take a moment to leave us a positive feedback
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If you are not satisfied with it,before you leave the negative feedback please let us know first,and we can help you solve the problem until you satisfied with it.
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We will do our best to solve any problems and provide you with the best customer services.