Welcome to Kuykoo.com, a property of Crowds Wire Ltd. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information

1.1. Kuykoo.com is operated by Crowds Wire Ltd, located at 71-75 Shelton Street, London.

1.2. These Terms and Conditions govern your use of our website and services, including purchases, payments, and communications.

1.3. By using Kuykoo.com, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.

1.4. We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

1.5. It is your responsibility to regularly review these Terms and Conditions to stay informed of any updates.

2. Payment Methods

2.1. We accept credit card payments and cryptocurrency payments through Stripe Wallet.

2.2. By providing your payment information, you confirm that you are authorized to use the payment method.

2.3. All transactions are processed securely, and we do not store any payment information on our servers.

2.4. Payment must be received in full before orders are processed and shipped.

2.5. We reserve the right to refuse or cancel any orders at our discretion, including in cases of suspected fraud or unauthorized or illegal transactions.

3. Products and Services

3.1. All products sold on Kuykoo.com are delivered by third-party suppliers via dropshipping.

3.2. Product descriptions, images, and specifications are provided by third-party suppliers. We strive to ensure accuracy but cannot guarantee that all details are correct.

3.3. Crowds Wire Ltd. is not responsible for the quality, safety, or legality of the products provided by third-party suppliers.

3.4. Availability of products is subject to change without notice. We reserve the right to discontinue any product at any time.

3.5. All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed, except as required by law.

4. Orders and Shipping

4.1. Orders are processed upon receipt of full payment. 4.2. We will provide an estimated delivery time at checkout, but delivery times are not guaranteed and may vary.

4.3. Delivery times can range from 2 weeks to 60 days depending on the destination and other factors outside our control.

4.4. We are not responsible for delays caused by customs, postal services, or other factors beyond our control.

4.5. Customers will receive a tracking number once their order has shipped, if available.

4.6. It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. Taxes and Duties

5.1. Customers are responsible for any and all applicable taxes, duties, and customs fees associated with their purchase.

5.2. Crowds Wire Ltd. does not collect or remit taxes or duties on behalf of customers.

5.3. It is the customer’s responsibility to be aware of and comply with the tax laws and regulations in their jurisdiction.

5.4. Failure to pay applicable taxes and duties may result in delays or additional charges. We are not responsible for any such delays or charges.

6. Privacy and Data Security

6.1. All personal data is protected under stringent SSL certifications to ensure security and privacy.

6.2. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

6.3. We take reasonable steps to protect your information from unauthorized access, use, or disclosure, but we cannot guarantee absolute security.

6.4. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

7. Returns and Refunds

7.1. As products are delivered from third parties, return and refund policies may vary.

7.2. Customers must contact the supplier directly for any issues regarding returns, refunds, or exchanges.

7.3. Crowds Wire Ltd. is not responsible for processing returns or refunds and will not provide any refunds directly.

7.4. All return shipping costs are the responsibility of the customer unless otherwise specified by the supplier.

7.5. In the event of a dispute regarding returns or refunds, the decision of the supplier shall be final.

8. User Accounts and Conduct

8.1. Users may be required to create an account to access certain features of the website.

8.2. You are responsible for maintaining the confidentiality of your account information, including your password.

8.3. You agree to notify us immediately of any unauthorized use of your account.

8.4. You agree not to use our website for any unlawful or prohibited activities, including but not limited to fraud, harassment, or spamming.

8.5. We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business or users.

9. Intellectual Property

9.1. All content on Kuykoo.com, including but not limited to text, graphics, logos, images, and software, is the property of Crowds Wire Ltd. or its content suppliers and is protected by intellectual property laws.

9.2. Unauthorized use of any content from the website is prohibited.

9.3. You may not use any of our trademarks or trade dress without our prior written consent.

9.4. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works, or otherwise exploit any content for any commercial or non-commercial purposes without our prior written consent.

10. Limitation of Liability

10.1. Crowds Wire Ltd. will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or products.

10.2. This limitation of liability applies to the fullest extent permitted by law.

10.3. Crowds Wire Ltd. is not responsible for any loss or damage resulting from unauthorized access to or use of your personal information.

10.4. Our total liability to you for any damages arising from or related to these Terms and Conditions or your use of our website will not exceed the amount you paid for the product or service that is the subject of the claim.

11. Indemnification

11.1. You agree to indemnify, defend, and hold harmless Crowds Wire Ltd., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our website or violation of these Terms and Conditions.

11.2. This indemnification obligation will survive the termination or expiration of these Terms and Conditions and your use of our website.

12. Governing Law

12.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

12.2. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

13. Termination

13.1. We reserve the right to terminate or suspend your account and access to our website at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to our business or users.

13.2. Upon termination, your right to use our website will immediately cease.

13.3. All provisions of these Terms and Conditions that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Entire Agreement

14.1. These Terms and Conditions constitute the entire agreement between you and Crowds Wire Ltd. regarding your use of our website and services.

14.2. Any failure by us to enforce any provision of these terms shall not be construed as a waiver of any provision or right.

14.3. These Terms and Conditions supersede all prior or contemporaneous communications, proposals, and agreements, whether electronic, oral, or written, between you and Crowds Wire Ltd. with respect to your use of our website and services.

Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at support@kuykoo.com.